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Please fill out the form to send us your request by email.

I would like Customer service to respond to my request in English and confirm that I am eligible to receive public services in English under the exceptions outlined in the Charter of the French Language. If you do not check this box, we will respond in French.
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To process your request, we need information about you, such as your name, contact information and any other information you may provide regarding the nature of your request. If you do not want to provide us with such information, we will not be able to help you.

For more information on our privacy practices, including more information on your access rights and rectification, please visit our website under the "Privacy Policy" tab.

Contact us

For questions about REM services

Monday to Friday, 7 a.m. to 7 p.m.
Saturdays, Sundays and holidays, 8:30 a.m. to 4:30 p.m.

Customer service centre at Central Station with on-site staff
(on the platform level of the REM station)

Central Station
895 De La Gauchetière Street West
Montréal QC
H3B 4G1


For questions about paid parking services by Indigo, affiliated with REM

Monday to Friday, 8:30 a.m. to 5 p.m.

For questions about the REM construction

For your questions or complaints regarding work progress

[email protected]