Service in the event of REM interruption
Special shuttle buses will be fielded
In the event of a REM service interruption lasting more than 20 minutes or when the interruption duration is undetermined, buses will be fielded as soon as possible by the REM partners: the Réseau de transport de Longueuil (RTL), the Société de transport de Montréal (STM) and by exo.
Locate this symbol at the shuttle boarding point.
Here’s what to do during a REM service interruption
In the event of a REM service interruption, you will be notified by audio and visual messages on board the cars and in the stations. Once you know that the network’s service has been interrupted, locate the information boards and head to the right bus stop. Please note that bicycles are not accepted on shuttle buses. Guide dogs and assistance dogs are allowed at all times.
Explore travel alternatives available at each station in the event of a prolonged REM service disruption
Agglomeration of Longueuil (Fare zone B)
Agglomeration de Montréal (Fare zone A)
Laval (Fare zone B)
Northern suburbs (Fare zone C)
Plan your trips
To find alternative travel options in the metropolitan area in case of REM service interruptions, use your favorite trip planner and uncheck the REM option.
To access paratransit during an REM service interruption, you must notify a supervisor on site at the bus platforms. A request will be made to provide transportation in zones A, B and C. Depending on the situation, a transfer may be required to a station with another carrier.
The REM interruption service plan was developed under the coordination of the ARTM with the REM and its partners.
Please note that depending on traffic and road conditions, shuttle bus travel times may vary.
Each operator (RTL, STM and exo) can also select a different stop in the downtown area depending on road works or disruptions limiting access to the downtown terminal, for example. However, stops will remain close to Central Station.
Text alerts
Be informed of network and elevator status with text alerts sent to your mobile phone.