Cookies Notice
This cookies notice describes the information that Réseau express métropolitain, its subsidiaries and its partners may collect automatically and how it is used. For more information about our privacy practices in general, please see our Privacy Notice.
What is a cookie?
A cookie is a set of data stored on the hard drive of your device (computer, tablet, mobile phone) by your browser when you consult an online service. Cookies are widely used by websites. They ensure the sites function properly or improve navigation, and also provide certain information, such as audience measurement data, to the site owners.
Cookies do not cause any damage to the device, but they make it easier, for example, to retrieve preferences, prefill certain fields and adapt the content of the services of the site being visited. This data helps improve usability and services based on your interests.
What types of cookies do we use?
Strictly necessary cookies: These cookies are essential for the website to function and cannot be disabled in our systems.
Preference cookies: Preference cookies enable us to remember information that changes the way the site behaves or looks, such as your preferred language, the region you are in, and video and audio settings.
Performance cookies: Performance cookies enable us to understand how visitors interact with our site by collecting and reporting information on an aggregated basis.
We use analytics tools and other third-party technologies, such as Google Analytics and Hotjar.
- Why do we use them? To understand how users use the site. For example, they enable us to analyze traffic on the site or determine its future direction, including any necessary upgrades.
Marketing cookies: Marketing cookies are used to track visitors on our website.
Their purpose is to display ads that are relevant and appealing to the individual user and therefore more valuable to publishers and third-party advertisers.
How do I accept or refuse the use of cookies?
You can accept, refuse or configure the cookies used on our site by clicking on the banner that appears when you visit our site for the first time or by clicking on the "Cookie settings" hyperlink at the bottom of the page.
You can also adjust your cookie settings through your browser, but each browser's configuration is different. You can also configure your devices to accept all cookies, notify you when a cookie is set, or not accept any cookies at all.
You can consult the following link for an overview of how to block or delete cookies on the most common browsers: https://www.allaboutcookies.org
How long is cookie data stored on your device?
In general, we use first- and third-party cookies, which can be either session or persistent cookies. The cookies we use are called " first-party cookies," and the cookies used by our partners and third-party service providers are called " third-party cookies."
Session cookies
Session cookies are temporary cookies that remain on your device until you close your web browser. Many session cookies are essential for our site to function properly, as they generally allow you to navigate our site and use our features.
Persistent cookies
Persistent cookies remain on your device after you close your browser or until you manually delete them (in the first case, the cookie's duration depends on its specific " lifespan " and your browser settings). Persistent cookies help us recognize you as a returning user of our site, making it easier and more convenient to revisit our site or interact with our services without having to log in again. In addition, persistent cookies also help us recognize you when you visit a resource belonging to our site from another website or app (such as an advertisement) and help us record information about your web browsing habits for the lifespan of the persistent cookie.
Social media login cookies
The site incorporates features from third-party sites, including some social media platforms. These features may sometimes include scripts or other features that read and may place social media login cookies on your device. These login cookies can be used to personalize advertising messages. Although we do not have access to these login cookies, nor any control over these social media platforms, which are responsible for their own processing, or over the data they collect, including in the context of data transfers outside Québec or the European Union, we felt it was essential to mention them so that you have clear and complete information that their use may, where applicable, require your consent.
Contact us
If you have any questions or require further information regarding this notice, please write to the Privacy Officer at the following address: [email protected].