A REM for all

Providing an accessible and inclusive transit network is one of our main goals. Here’s how we’re making your travel easier.

 

What is universal accessibility?

Products, services, information or environments are universally accessible if they are inclusive and allow everyone to carry out their activities autonomously with equal results. [Translated]1

1As defined in 2011 by:
Groupe DÉFI Accessibilité (GDA)
Rapport de recherche pour les milieux associatifs de Montréal
Accessibilité universelle et designs contributifs (version 5.3)
LANGEVIN, ROCQUE, CHALGHOUMI et GHORAYEB
Université de Montréal

Check out how we designed the REM stations and cars to maximize network accessibility.

A REM for all

The REM’s universal accessibility

Inside and outside our stations:

  • Pathways free of obstacles.
  • Elevators.
  • Guiding tiles and tactile paving.
  • Glare-free lighting.
  • Clear, direct and safe paths and access points between modes of transportation.
  • Platform screen doors for safe car boarding and disembarking.
  • Dedicated drop-off areas for paratransit.

In our signage and communication tools:

  • Content and information available in large font, braille and audio formats.
  • Fonts and character sizes in line with universal accessibility standards.
  • Universal pictograms with simple, easy-to-understand terms.

In our cars:

  • Reserved spaces for wheelchairs with backrests for comfortable and safe travel.
  • Reserved spaces for strollers, luggage and bicycles.
  • Reserved seats for the elderly and people who are pregnant or disabled.
  • Contrasting colours to better differentiate the various car zones.
  • Matching car and platform height.
  • Wider car doors for ease of entry, exit and on-board movement of passengers.

On our website

Please consult our Accessibility webpage for a list of our online accessibility measures.

Learn more about how to use the REM

Informations utiles

I have a card entitling me to have a companion ride with me for free on the regular network, which was issued by a transit authority other than the REM. Can I also have a companion ride with me for free on the REM?

Yes, an OPUS card entitling you to have a companion ride with you for free on the regular network that was issued by exo, the Réseau de transport de Longueuil (RTL), the Société de transport de Laval (STL) or the Société de transport de Montréal (STM) is accepted on our network. We also accept companion cards issued by the Joliette RCM and the Réseau de transport de la Capitale (RTC).

How should I place my wheelchair in the REM?

Lean against the backrest available in the REM car and apply your wheechair brakes to prevent movement.

Can I take the REM with my pet?

Guide dogs and service dogs are allowed on the REM. Other animals must travel in carrier cages. REM is conducting a pilot project to allow dogs on a leash on the network at all times, except during rush hours, certain conditions apply.

Inclusive Mobility: our public transit training program

Inclusive Mobility is a training program that provides practical, hands-on tools to help public transit customers with functional limitations learn more about using the bus, métro, train and REM networks. The goal is to promote their safety, autonomy and confidence.

Learn more